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124 E Washington, Ann Arbor, MI 48104 | 734.585.5567 | firstname.lastname@example.org | M-Th 10-9 | Fri & Sa 10-10 | Sun 10-7
How much does a membership cost?
For the ongoing subscription the price is the publisher’s list price for the book plus sales tax ($16-$19 on average per month). If you'd like the ongoing subscription to be shipped to you, we offer flat shipping for an extra $3/month. You may also choose to pick up your selection each month at Literati Bookstore at no additional charge. Please note that whatever delivery option you choose, this will be the ongoing delivery for your subscription.
For the gift subscription, the price is $70 for 3 months, $140 for 6 months, and $280 for 12 months. This pre-paid price includes tax and shipping.
When will I receive my signed first edition?
Shipping dates will fluctuate due to the varying release dates of books. Therefore, you will receive a book each month, but not necessarily 30 days apart.
Do I have to provide my credit card number?
Yes. For our credit card processing, we use Stripe, which guarantees secure payments. We will not have access to your full credit card number. If you sign-up for the gift subscription, we will notify you once we’ve processed your one time payment. If you sign up for the ongoing subscription, your card will not be charged until we ship each selection.
I received a call/email about an expired/declined credit card. What do I do?
Please call the store at 734-585-5567 to update your credit card information. If Literati Bookstore does not receive updated credit card information within one month, your membership will be put on hold. If you are aware that your credit card will soon expire, or if you receive a new credit card or number in the mail, please contact us so there is no disruption in your membership.
May I return or opt-out of a selection?
Unfortunately there is no opt-outing out of a pick. All Literati Insisto picks are non-refundable and non-returnable. When signing up for Literati Insisto, you are agreeing to be part of a program of curation, with a variety of titles, genres, and styles. We see this as a part of the beauty of the book subscription program and in order to make Literati Insisto possible, we have to make specific publisher requests for these titles multiple months in advance and plan our orders based on the number of subscribers we have signed up.
I’m signed up to pick my books up in the store. What happens if I forget to retrieve my book?
Wei will hold books that are marked for pickup at the store for one month. If you do not pick up the book within that time frame, we will charge you the flat shipping rate of $3 and ship the book(s) to your home.
What if I move or am away from my residence for a long period of time?
Just give us a call and we can update your address information to your current or soon to be current location.
Do the books I purchase through Literati Insisto add to my Frequent Buyer’s Club balance?
Absolutely! However, the Frequent Buyer’s discount cannot be used to pay for your Literati Insisto membership.
I have a question that isn’t answered here. Who should I contact?
Please email email@example.com